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HealthPartners
Paul, MN | Part Time
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Call Center Associate
$39k-51k (estimate)
Part Time | Ambulatory Healthcare Services 1 Month Ago
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HealthPartners is Hiring a Call Center Associate Near Paul, MN

Job Description

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

FTE: 0.2; 8 hours per week

Work Schedule: 4pm-8pm; Monday-Friday shifts will be scheduled based on business needs; Required to work every other weekend and rotating holidays.

Required Qualifications:

  • Experience: 1 year of customer service experience required

Salary Rate: $18.19/hour

Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-side physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also a proud to be a Yellow Ribbon Company.

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Job Info

Job Identification: 101808

Job Category: Nutrition Services

Posting Date: 2024-03-11T18:11:24 00:00

Work Schedule: 0.2 FTE, working 16hrs every two weeksSchedule includes every other weekend and every other holiday.Weekend and weekday hours 4-8pmSchedule:Tuesday 4-8pmSaturday 4-8pmSunday 4-8pmThursday 4-8pm

Hours Per Week/FTE: 8 hrs weekly / .2 FTE

Job Shift: Evening

Position Type: Part-time regular

Job Category: Nutrition Services

Department: Nutrition Services

Locations: Regions Hospital & Clinics

Job Summary

JOB TYPE

Part Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$39k-51k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/14/2024

WEBSITE

healthpartners.com

HEADQUARTERS

FRIDLEY, MN

SIZE

15,000 - 50,000

FOUNDED

1957

CEO

JULIAN CHELBERG

REVENUE

$5B - $10B

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Call Center Associate include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Associate positions, which can be used as a reference in future career path planning. As a Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Associate. You can explore the career advancement for a Call Center Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Associate job description and responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.

03/21/2022: Norwich, CT

Following call center “scripts” when handling different topics.

04/23/2022: Santa Ana, CA

Identifying customers’ needs, clarify information, research every issue and providing solutions .

03/20/2022: Gary, IN

Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.

03/31/2022: Altoona, PA

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

02/10/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Associate jobs

Provide outstanding customer service.

02/10/2022: Twin Falls, ID

Update customer information as required.

05/05/2022: Miami, FL

Maintain confidentiality of information.

05/03/2022: Baltimore, MD

Observe proper call center etiquette.

03/24/2022: Lafayette, LA

Process and log incoming calls into the CRM system.

04/10/2022: Gulfport, MS

Step 3: View the best colleges and universities for Call Center Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College